Retail businesses are susceptible to crimes like Shoplifting, Employee Theft, Cash Handling, Fraud, and Vandalism. These crimes not only reduce the gross profit but also reduce the net profit of the business. Some of the main reasons for this loss are pathological reasons, for excitement, peer pressure, lack of money, to support the family or lifestyle, embarrassment associated with purchasing an item, unable to purchase a product due to laws e.g. alcohol, to support an addiction e.g. drugs or gambling, and revenge. Goods and items that are frequently stolen are generally mobile phones, jewellery, fashion accessories, electronic goods, personal care items, cash and food. Retailers can save their business, customers, and staff by putting in place some crime prevention measures. A fully trained and proactive Retail Security Officer is a highly effective measure to save loss from the above mentioned crimes.
High Protection Security supply professional Retail Security Officers who provide the best quality security and customer services. We have a good team of Retail Security Specialists who contact the customers, hold meetings with them, access their needs, undertake site specific surveys, review the layout of their premises and design an appropriate security plan.
High Protection Security has a good team of professionally qualified, trained and highly experienced Retail Security Officers. They are fully SIA licensed, well uniformed and of smart attire. They are specially trained and equipped with the skills to handle suspects in the most appropriate manner quickly and effectively. They offer the following as standard, including:
- Loss prevention
- Customers Assistance
- Conflict management
- Radio communications
- Incident Reporting
- Observe & Report Safety Hazards
- Front of house and reception duties
- Civil arrest procedures and police liaison
High Protection Security selects Retail Security Officers from its existing team and gives them information about site, hot spots and customer requirements. The selected officers provide best quality of security and customer services to safeguard the site. We regularly monitor their level of professionalism and level of achievements by routine visits and inspections to ensure continuing relevance and effectiveness in the delivery of excellent Retail Security Services to our valuable customers.